Whether you’ve got a question about your order, need help choosing the right product, or just want to say hello - we would love to hear from you.
We’ll get back to you within 1–2 business days - usually sooner.
Quick Answers, Just in Case
We’ve answered a few of our most common questions below - just in case it saves you an email.
How often should I use this product?
For best results, use your Refine Skin Co patches or masks regularly - multple times per week, either overnight or as part of your weekly self-care routine. Each product includes easy-to-follow instructions for ideal use.
Are the products safe for sensitive skin?
Yes. All Refine Skin Co products are dermatologist-tested, gentle, and made with non-irritating ingredients suitable for sensitive skin. If you have known sensitivities, we recommend a quick patch test first.
Can I use this with other skincare products?
Absolutely. Refine Skin Co products are designed to complement your existing skincare routine. For best results, apply to clean, dry skin before your serums or moisturisers.
How long before I see results?
You may notice smoother, fresher-looking skin after your first few uses, with visible improvement over time. Consistency is key - the more regularly you use your patches or masks, the better your results.
Are the products reusable or single-use?
Our silicone patches are designed for 5–10 uses with proper care. Our collagen and micro-needle masks are single-use treatments for maximum potency and hygiene.
Still can’t find what you need? Either pop over to the FAQs or send us a message and we’ll take care of the rest.
